

something in C:\Program Files\Common Files that needs permissions setting.Īfter getting v10 to work with the digital cam corder, i then had the fun of creating a Media group and assigning a special GPO to allow them to access the C drive on certain machines, as its the only way they can save these huge DV files when capturing. i cant think of anything else that it could be - unless it is trying to access some other directory i.e. I take it you have downloaded whatever the latest patch for version 9 is and installed it right? If not, try that.įailing that.

I know its a different version by try it this way and see if that helps. I''ve given Everyone & Authenticated Users !Full Control" NTFS permissions on the Pinnacle folder as a precaution before i even ran the program. Takes about 30-45 mins to install on one machine. Pinnacle 10 is not an option due to the spec of PC's. The pinnacle knowledgebase hasn't helped at all so any ideas would be helpful ! Checked paths of pinnacle registry entries. Logged on as Administrator and tried to Run as with Pinnacle account. Created a "Pinnacle" account and made it part of the administrators group. Gave a test profile full rights to c: drive Any other profile it will display the splash screen and then generate a "error has occured." window. The problem lies that the application will not launch with any profile other than administrator. Go through normal process of copying profile to default user, permit everyone etc. Install as normal under Administrator profile.


Looking to incorporate Pinnacle 9 into our computing base image. Wonder if anyone has had a similar problem or has any suggestions:. Great site - Have lurked for a while but thought it was time i made a post !.
